One of the most interesting areas of study at the moment in online poker dynamics is the study of customer service. In the old days of online poker, customer service was not really stressed to a very high level because online sites were just trying to survive. When an online poker site is trying to survive, the things that are important are online software packages and online games with everything else being expendable. However, a fair number of online poker sites have successfully run the gauntlet and are now at points in their development where they have the luxury of stressing and developing some of the secondary aspects of their online poker site. One of these areas is of course customer service and there are a number of new things you can do with poker sites that you never were able to do before.

One of these is fix a referral code mistake. Now, for legal reasons, it is important that you understand that every single online poker site in existence will have the policy that has been around ever since the start of the online poker industry. Namely, they will have the policy in place that if you make a mistake with your referral code when you enter it, you are out of luck. There is nothing the poker site can do to fix things once they have been put into place and they are not even going to try, so do not ask them about it. This is the official long-standing policy of many poker sites and it is the on-paper policy that they are going to maintain for some time to come.

Unofficially however, there are some poker sites (names omitted for legal reasons) that have quietly helped people that have made mistakes in their referral codes. There are some poker sites that understand that for someone that is using a referral code, getting the better bonus is a really big deal. Because of that, online poker sites are now starting to quietly assist people that have entered incorrect codes fix those codes by having their customer service staff actually go into the servers database, pull the entry that was just created for the new signup and then fix the problem so that the new signup is eligible for the better bonus that came along with the referral code.

Chances are you have not heard of this before, but there are poker sites that are just starting to do it in select cases. This is not to say that you should be less responsible in entering your code either; obviously it is best if you get it right from the word go. However, for people that have made mistakes, there is hope. Contact the customer service department or the part of it that deals with referral codes on your online poker website and see if there is anything they can do to help.

While you are at it, make sure you are still taking advantage of all of the great offers out there on the online poker market. A Full Tilt Poker Referral Code could get you a bonus worth hundreds of dollars, while a Full Tilt Poker Bonus Code might allow you to get that money with a smaller deposit.